By the act of purchasing a product or service you agree to the terms of the following rules:

Returns Policy

If you need to return an item for credit, testing, or repair, please do so using our online return system.  You must obtain an RMA before shipping the items to us.  Failure to do so will result in delays in processing the return.

Shipments, along with all original documents and return authorization, should be sent to:

Missouri Wind and Solar
ATTN: Returns
332 Cobblestone Dr
Seymour, MO 65746

Refunds

Refunds will be process within 3 business days upon receipt and inspection of the item.  Refunds will be processed using the method of payment used at time of purchase.

Preset Shipping Fee Policy

We use preset shipping rates that are published with the pricing of each product.

Shipping fees include:

These are our preset rates for shipping mail order merchandise to the contiguous 48 states and are not solely based on raw freight rates.

Keep all original packaging in case of freight damage. The receiver is FULLY responsible for inspecting merchandise for freight damage and or accuracy within 12 hours after receiving freight. Problems MUST be reported within 12 hours or the receiver waives ALL rights to any claims against the shipper or freight company!

Any and all warranties offered are only good as long as the item purchased is in current manufacture. No warranties on items that are discontinued or no longer for sale since parts are no longer made.

Inventory

We routinely stock a vast majority of the items offered on our website.  However, due to various selling platforms, we cannot always guarantee all items for sale on www.mwands.com are in stock at all times.  Some orders may incur shipping delays on not in stock items.

Wind Turbine Care

WIND TURBINES MUST BE TAKEN DOWN IN ANY WIND STORMS! UNUSED TURBINES IN MILD WINDS SHOULD BE UNDER ELECTRIC LOAD (Not free spinning). (YOU CAN SHORT OUT THE POWER WIRES WHEN NOT IN USE IN MILD WINDS, BUT THE TURBINE MUST BE TAKEN DOWN IN STORMS). 

Power Ratings System

All power curves on this site under done under "Progressive Load." This means that as the RPM's or wind speed increases, the PMA or generator is placed under a progressively more intensive amp load so it is working harder and harder. Progressively optimized means the "BEST CASE SCENARIO." Wind turbines connected to only one voltage battery source is not progressively optimized.

All products are subject to wear and tear! It is the responsibility of the operator to conduct regular safety checks and provide maintenance and lubrication to ensure safe operating conditions.


Limited Warranty and Exclusive Remedy

Limited Warranty. MWS warrants its products free from defects in material and workmanship at the time of shipment. This warranty is expressly in lieu of all other obligations or liabilities on the part of MWS. THE FOREGOING WARRANTY IS SPECIFICALLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. MMW NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME ANY OTHER LIABILITIES IN CONNECTION WITH THE SALE OR USE OF ANY GOOD OR PRODUCT. THE FOREGOING WARRANTIES AND REMEDIES ARE FOR BUYER’S EXCLUSIVE BENEFIT AND ARE NOT TRANSFERABLE.

Exclusive Remedy. Buyer’s sole remedy for breach of the limited warranty set forth above shall be repair or replacement, at MWS’s option, of the defective product. Buyer shall notify MWS of any warranty claim during the warranty period and obtain MWS’s authorization (RMA) prior to the return shipment of products for warranty adjustment. Products returned shall be sent with shipping charges prepaid. When any product is returned for examination and inspection, Buyer must assume responsibility for damage resulting from improper packaging and damage or loss in transit. Buyer shall provide explicit information as to the nature of the claimed defects, operating conditions to which the product had been exposed and any other pertinent information which will enable MWS to determine the cause of claimed warranty defects. In all cases, MWS has sole responsibility for determining the validity of any warranty claim and sole discretion in determining the nature and extent of remedy, if any, to which the Buyer will be entitled. In the event that product has been returned without cause and is still serviceable, or that the product was misused, stolen, vandalized, mishandled due to fire, water or other peril, or otherwise damaged subsequent to shipment by MWS, Buyer will be notified and the product returned at Buyer’s expense. In addition, a charge for testing and examination may be made on certain products so returned.


Limited Liability

Damages and Liability. IN NO EVENT WILL MWS’ LIABILITY ARISING OUT OF THIS AGREEMENT AND/OR SALE EXCEED THE PURCHASE PRICE RECEIVED BY MWS FOR THE GOODS AND PRODUCT(S) WHICH ARE THE SUBJECT OF ANY CLAIMS OR DISPUTE. IN NO EVENT WILL MWS BE LIABLE FOR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS BY BUYER. IN NO EVENT WILL MWS BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES ARISING OUT OF THIS AGREEMENT (INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT) WHETHER OR NOT MWS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY. THIS EXCLUSION INCLUDES ANY LIABILITY THAT MAY ARISE OUT OF THIRD PARTY CLAIMS AGAINST BUYER. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. The liability to third parties for bodily injury, including death, resulting from MWS’ performance shall be determined in accordance with applicable law and the total liability limitation stated above shall not be construed as a limitation on MWS for damages for any such bodily injury, including death, nor shall such liability limitation be construed as a limitation on MWS for damages caused by MWS’ fraud or willful injury to the person or property of another.